The Rocco Group

2 weeks ago

Taylor is the best! She was highly recommended through another agent that wasn't from the area I was searching in. She kept in constant contact with me, kept me up to date on everything happening, and answered all my questions quickly. She checked out numerous homes for me while I was out of state and she made the whole process so easy and as stress free as she possibly could. I would definitely work with Taylor again. I couldn't have asked for a better realtor.

2 weeks ago

Highly recommend Zach! He was not only professional and knowledgeable but also incredibly approachable and kind. He took time to answer all of our questions no matter how small. Communication was clear and honest. Thanks to Zach's dedication, we found a buyer for our property. We truly appreciate everything he did for us and wouldn't hesitate to recommend him to anyone looking for a trustworthy and skilled real estate professional.

3 weeks ago

Working with Taylor Kooiker and the team at The Rocco Group was hands down the best decision we made in our home selling process. We had previously listed our home with another brokerage and were feeling super frustrated. Especially with how little communication and support we were getting. From our very first meeting with Taylor, it felt like a complete 180. She really listened to everything we were struggling with and came to the table with a solid, smart strategy that made sense for the current market (which, let’s be real, is rough for sellers right now). She helped us reprice the home in a way that was competitive but realistic and within two weeks of going live, we had an offer. TWO. WEEKS. After sitting with zero interest for over 70 days previously, this felt like a miracle. Taylor’s entire team was amazing. Brooklyn was so on top of everything during the listing process. She was coordinating with vendors, getting us quotes the same day, and just always one step ahead. And once we got under contract, Samantha guided us through the closing process like a total pro. She answered every question and making sure we felt confident the whole way through. Selling a house is stressful no matter what, but Taylor and her team made it feel so much easier. We felt supported, informed, and genuinely cared for the entire time. Can’t thank them enough and would recommend them a thousand times over.

2 months ago

Taylor was an incredible agent for my mother during her recent home purchase in St. Augustine. She treated her with genuine care and patience, always taking time to explain the process clearly and never rushing her into decisions. Taylor’s professionalism, honesty, and warmth made the entire experience smooth and stress-free. She went above and beyond—coordinating inspections, staying in constant communication, and even checking in after closing. It was clear she truly cared. We’re so grateful for her help and can’t recommend her enough to anyone needing a compassionate and skilled real estate agent.

4 months ago

I had the pleasure of working with Taylor Kooiker from The Rocco Group in Jacksonville, FL, and I couldn’t be more impressed with her professionalism and dedication. From our very first interaction, Taylor demonstrated exceptional knowledge of the local market, and her ability to understand exactly what I was looking for was second to none. She was incredibly responsive, always answering my questions in a timely manner and making sure I was up to date on all the latest listings. Her persistence and commitment to finding the perfect home for me made the entire process a breeze. What really stood out, though, was Taylor’s outstanding customer service. She made me feel like a priority, and her attention to detail was evident every step of the way. Whether it was negotiating with sellers or simply offering advice on neighborhoods, Taylor’s communication skills were top-notch. She genuinely cares about her clients and works tirelessly to ensure they are happy with their decisions. I highly recommend Taylor Kooiker to anyone in Jacksonville looking for a realtor who is not only highly skilled but also truly dedicated to providing an exceptional experience.