Shannon Gerome

1 week ago

We first met Shannon Jerome, the listing agent for the seller, when we purchased our Painesville Township home in 2020. We were nervous about selling our home in Willoughby when COVID disrupted the market. Though she wasn’t our agent, she suggested ideas to expedite the sale of our home. Here we are in 2025, and we’ve moved full time to South Carolina. We selected Shannon as our agent to sell our town home due to her solid communication skills and knowledge of the business. Shannon was extremely helpful with tips to ensure our home was presented with the best possible valuation prior to listing. During the time of our listing, her husband had planned an anniversary getaway to Mexico. She was concerned how we would feel about her absence. She initiated multiple communications during her trip. Prior to the open house, she suggested we tweak the listing to ensure it would reach the maximum number of potential buyers. We ended up with 3 offers all above the listing price. Shannon’s knack for negotiating was exemplary. She also looked out for the buyer whose bid we accepted. Her contract included many possible scenarios. We sold for $6K over the asking price. Overall, we valued Shannon’s integrity. She followed through on her commitments and always ensured her client’s best interest. She was a delight to have on our team!

3 weeks ago

I'll start by saying that Shannon is genuinely a great person first and foremost! Working with her was truly an exceptional experience. Her professionalism, knowledge of the market, and dedication were outstanding from the first conversation to the final closing. Shannon truly exceeded all expectations, especially in negotiations. When we were faced with multiple offers which lead to complex negotiations, she expertly navigated the situation. She even negotiated with the buyers to allow us to stay in our home for a couple of months after the sale was complete to help us transition to our new home that was under construction. Another example was when an initial appraisal came in much lower than market value. She was able to highlight areas of value in our home and the second appraisal was much more in line with the homes that had sold in the area. This led to an outcome that was much better than expected. She is truly a master negotiator! Communication was always clear, prompt, and she gave us great advice when we faced difficult decisions. Even when she was on vacation and feeling under the weather she was still working on the issues at hand. As sellers, we felt informed and supported at every step. Anyone looking for a realtor who goes above and beyond, I highly recommended working with Shannon. She's a trusted advisor and will represent you well to ensure the best possible outcome. I would hire her again without question and have already recommended her to a neighbor. Her hard work and dedication are greatly appreciated. Thank you, Shannon, for everything!

10 months ago

We worked with Shannon to both buy and sell and highly recommend her! She’s always quick to reply to our questions and let us know what to expect for each step of the process. We looked at a lot of homes (she has a lot of patience!), and Shannon’s experience, expertise, and honest feedback has been invaluable to helping us see remodeling possibilities and also avoid potential issues when buying. Thanks to Shannon’s selling strategies (including pricing and advice for getting the house ready), we had multiple offers on the home we sold, getting over ask plus pre-negotiated inspection terms! Buying and selling can be a stressful time, but Shannon can be counted on to keep everyone calm and on track!

1 year ago

Shannon did an amazing job selling our house. Her house prep suggestions were helpful and realistic. She was a fantastic negotiator and got us a great deal on our house. I really appreciated how quick she was to respond to our messages and kept us well informed. She also went above and beyond helping us after closing when some packages shipped to our old address after moving out. She picked up and drove our packages to UPS for us. I would highly recommend Shannon to anyone looking for a realtor in the area.

1 year ago

We interviewed 5 agents before choosing Shannon as our selling agent. Shannon is patient, listened to all of our questions/concerns and explained each step of the process (some times multiple times) so we were prepared for all possible outcomes ( good or bad). She responded to our text messages in a timely manner and was also available for phone calls as needed. She is confident in her abilities as a realtor. Her level of professionalism, experience and the fact that she really wanted the best outcome for us is why we chose Shannon to share this experience with us. We made the right choice!